Privacy Policy

What we collect

When you use our contact form, we collect the name, email, phone number, business name, and message you choose to send, along with whether you opted in to text messages. We also collect standard server logs that may include your IP address, browser type, and pages visited.

How we use it

We use your information to respond to your inquiry, to follow up about services you asked about, and, if you opted in, to send you text messages about your project or service. We do not sell your data. We do not share it with third parties except service providers who help us operate the site and deliver messages (for example hosting and our messaging platform), and only as needed for that purpose.

SMS and text messaging

If you provide your phone number and check the SMS consent box on our contact form, we collect your phone number so we can send you text messages about project updates, appointment confirmations, and our Missed Call Text Back service. Consent is collected only through your explicit opt-in. The checkbox is never pre-selected, and providing consent is optional and not a condition of contacting us or purchasing any service.

We never sell, rent, or share your phone number, and we do not use it for any purpose other than the messaging described above. SMS consent and phone numbers are not shared with third parties or affiliates for their own marketing.

You can opt out at any time by replying STOP to any message, and you can reply HELP for assistance. Message frequency varies, and message and data rates may apply.

Cookies

We may use minimal analytics to understand traffic and improve the site. You can control cookies through your browser settings.

Retention

We keep contact form submissions and messaging records for as long as needed to provide our services and maintain our records, unless you ask us to delete them sooner and we are not required to keep them by law.

Your rights

Depending on where you live, you may have rights to access, correct, or delete personal information we hold. Email coastalsitestteam@gmail.com and we will respond within a reasonable time.

Contact

Questions about this policy: coastalsitestteam@gmail.com or (757) 758-5678.